Divineluster Gems offers free shipping to its valued customers on all orders only within India.
After receiving a confirmed order, it is processed and prepared mostly same day or by next working day except the orders which contains Additional Laboratory Testing (As specified by customer) or any orders which includes any kind of customization. The processing time for such Lab testing and Customization is specified on product details.
After processing and preparation of order it is dispatched by us through renowned courier partners. Each product is being packed in 5 layer customized packaging to that it reach to customers safely.
Generally orders are delivered within 3-7 days from the date of Dispatch, however it may sometimes delayed in delivering on account oh Holidays, Public Riots, Heavy Floods or any other natural calamities etc. Delivery to remote areas and villages also may take some more time. It is to be specified that the Delivery is purely dependent on courier companies thats why we are considering only renowned courier agencies.
It is advisable to place the different orders for different location delivery and clubbing of two or more items in single order should be avoided in case delivery locations are different for each item. It might take more time to deliver.
After shipping the product, we share Courier reference number and Invoice Copy to customers on their registered e-mail and phone.
We should not be made responsible for any delay in delivery if the customer is not available at the time of delivery or if address is not correct.
Divineluster Gems, Committed to deliver the goods timely and Safely. However customer can track the status of Order through the courier company’s website or by contacting their local customer service canter.
